Privacy Policy

Last updated: [PLACEHOLDER — insert date before launch]

Court Benefit Solutions LLC (“CBS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website at courtbenefitsolutions.com or submit a form, how we use and protect that information, and your choices regarding it.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit any personal information.

Information We Collect

We collect information in two ways:

Information you provide directly

When you fill out our contact form, we collect:

• First name and last name
• Email address
• Phone number
• State of residence
• Insurance interest (the type of coverage you are looking for)
• Any optional message you include
• Whether you checked the consent box and the version of the consent language shown to you

We do not collect Social Security numbers, dates of birth, Medicare numbers, health conditions, prescription information, financial account details, or driver’s license numbers through this website.

Information collected automatically

When you visit our site, our web server may automatically record:

• Your IP address
• Browser type and operating system
• The page that referred you to our site
• Pages you visit and time spent on each page
• Date and time of your visit

This information is collected through standard server logs provided by our hosting provider and is used to maintain site security and understand general traffic patterns.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and follow up about insurance options
• Connect you with appropriate coverage through our carrier partners
• Contact you by phone, text message, or email as described in our Communications Consent Disclosure
• Maintain internal records of inquiries for compliance and quality purposes
• Improve our website and services
• Comply with legal and regulatory obligations

We do not use your information for purposes unrelated to the services described on this website without notifying you first.

How We Process Form Submissions

When you submit our contact form, the following happens:

1. Your information is validated and sanitized on our server.
2. A record of your submission is saved in a secure server-side log file. This log includes the information you entered, the date and time, your IP address, and the consent language version you agreed to.
3. An email notification containing your submission details is sent to our team so a licensed agent can follow up with you.
4. You are redirected to a confirmation page.

Form data is transmitted over your internet connection to our hosting server. We use standard hosting security measures, but no method of electronic transmission is completely secure.

How We Share Your Information

We may share your information with:

• Insurance carriers — to obtain quotes or process applications on your behalf, only after you have engaged with an agent and authorized us to do so
• Service providers — such as our web hosting company, which stores and transmits data as part of normal website operations
• Legal and regulatory authorities — if required by law, subpoena, court order, or regulatory inquiry

We do not sell your personal information. We do not share your information for cross-context behavioral advertising.

Cookies and Analytics

As of the date above, this website does not use advertising cookies, tracking pixels, or third-party analytics services. We do not run Google Analytics, Facebook Pixel, or similar tools.

Our hosting provider may set basic technical cookies required for the website to function (for example, session management or security). These are considered essential cookies and do not track you across other websites.

If we add analytics or marketing tools in the future, we will update this section to explain what is collected, why, and how you can opt out. We will also add a cookie notice or preference center if required by applicable law.

Data Security

We take reasonable steps to protect the information we collect, including:

• Storing form submission logs in a server directory that is not publicly accessible
• Using server-level access controls provided by our hosting provider
• Sanitizing all form inputs to prevent injection attacks
• Restricting access to submission data to authorized personnel

No method of storage or transmission over the internet is guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain form submission logs for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. [PLACEHOLDER — confirm specific retention period with attorney, e.g., “We retain lead inquiry records for a minimum of [X] years.”]

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future marketing communications

To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will respond within a reasonable timeframe and in accordance with applicable law.

We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

This website is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe a child has submitted information through our site, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

If we make material changes to how we handle your personal information, we will make reasonable efforts to notify you (for example, by posting a notice on our homepage).

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, contact us:

Court Benefit Solutions LLC
[PLACEHOLDER — insert mailing address before launch]
(407) 616-7702
info@courtbenefitsolutions.com